Last updated: 19 July 2026
Because food products are prepared and dispatched promptly, cancellation requests must be made before dispatch. Please contact us immediately at +91 8169303488. Cancellation requests after dispatch cannot be accepted.
A replacement or refund may be requested only when:
Please notify us within 24 hours of delivery by WhatsApp or phone, with clear photos or an unboxing video showing the product and issue.
After review and approval of an eligible request, you may choose either a replacement or a refund. Refunds, where approved, will be processed to the original payment method or another mutually agreed method.
We cannot accept returns or refunds for change of mind, taste preference, products opened or consumed after delivery, or requests raised after the 24-hour reporting period.